Monthly Archives: December 2013


The Communication Corner: Better Business Bureau Accreditation

  Pamela Rowe, MA, CCC-SLP, LLC  recently received an A+ rating and became an accredited business with the Better Business Bureau.  This honorary designation means that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints.  To obtain a rating the company must follow the 8 BBB standards of truth.  The standards include building trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy and Embody Integrity. The Better Business Bureau is a non-profit organization focusing on marketplace trust. The organization helps provide services and programs to assist consumers and businesses.  The BBB alerts the public to scams, reviews advertising and assists when donating to charity. Also to help make the right purchase or donation decision the organization offers  free Business Reviews and Wise Giving Reports.   Nearly 400,000 local businesses in North America support BBB, in return Accredited Businesses can use the logo.  Better Business Bureau is a valuable resource to turn to for objective, unbiased information on businesses and charities. Sources:  

The Communication Corner: Foreign and Regional Accent Reduction Therapy

by Rachel Archambault Speech- Language Pathologists not only work with patients that have a speech or language disorder, but they can also work with those who would like to decrease their accent. A communication difference/ dialect can be determined by regional, social, or cultural/ethnic factors. These factors are not considered a disorder of speech or language. A foreign accent is different from a regional accent. Think of a foreign accent being someone with an Indian accent and you have an American accent. Regional is more complicated. Think of all the ways American accents differ: Southern, Mid-western, mid-eastern, Boston, New York, and Northern, to name some. Often times, people may choose to undergo accent reduction therapy in order to reduce or get rid of their accent. Many people choose this option in order to assimilate into a different place or for work purposes. One of my professors in college had a very heavy Indian accent. She often said that her biggest complaint from her students is that they cannot understand her lectures. The university recommended that she go for foreign accent reduction therapy so her students will be able to understand her better. After about a year of therapy, the student complaints diminished because she was able to learn English sounds that were not in her original vocabulary. Regional accents are also troublesome in the workplace. A great number of adults with a Southern accent choose to go through accent reduction therapy because they say the accent makes others think they are less educated.  Other accents such as Boston or New York are very intense dialects, making some choose to have therapy. The decision to go through foreign/regional accent reduction therapy is a personal choice.  If

The Communication Corner: Connecting by Disconnecting at the Dinner Table

Connecting By Disconnecting at the Dinner Table by Rachel Archambault All too often, I hear adults complaining about how the new generation of kids are unsocial, can’t hold a telephone conversation properly, only watch TV or play video games, and are completely desensitized to violence or mature subjects.  Honestly, I can’t completely deny those statements. As a part time waitress, I’ve seen it all. I can’t count how many times I take a table of 4 or 5 family members and they are all on their separate iPads, not engaging in conversation but rather engulfed in their own little worlds while sitting right next to each other. The most disturbing part is realizing that the young children are playing mature games such as Call of Duty or Grand Theft Auto. I know I’ll sound much older than my 21 years, but, what happened to talking to your kids? The two problems with this situation is that, one: no conversation is happening, and two: children are instead playing games that are way above their developmental age. Studies have shown that talking with your kids improves brain development. When children are replacing that important time of conversation with video games and television that are way beyond what their brain can comprehend, there will definitely be deficits in the child’s verbal skills. The age ratings on video games are there for a reason. Instead of letting your child zone in to their video games, talk to them! Parents do yourself and your kids a favor and talk to them! Many restaurants carry kids menus with games that are fun to do such as a crossword or tic-tac-toe. If that’s too boring, make your own game! Just have a conversation

The Communication Corner: Increasing Language Skills through Nursery Rhymes

Increasing language skills through Nursery Rhymes can be as easy as 1-2-3. As a Speech-Language Pathologist, Parents often ask me for tips on helping their baby's language development. Besides reading to your baby (from day one) 15 minutes a day/everyday, you can sing to your child. Singing Nursery Rhyme Songs is a great way to build communication, introduce rhyme and prosody, increase attending skills, increase auditory comprehension and instill early pragmatic and vocabulary skills. It can also be used with transitioning into and out of situations (and from task to task). This is just another tool for your toolboxes. Singing Nursery Rhymes can be helpful w adults as well. These comforting and familiar diddies can sooth confused seniors and provide a gentle environment. It can be great for language and cognition stimulation activities. Michael Sizer lists four reasons why Nursery Rhyme Time with your little one is worth your time: They are good for the brain. Not only does the repetition of rhymes and stories teach children how language works, it also builds memory capabilities that can be applied to all sorts of activities. Furthermore, as Vandergrift points out, nursery rhyme books are often a child's first experience with literacy: "Even before they can read, children can sit and learn how a book works." This extends to the pictures and music associated with nursery rhymes: it is a full visual and oral experience. Nursery rhymes preserve a culture that spans generations, providing something in common among parents, grandparents and kids—and also between people who do not know each other. Seth Lerer, Humanities Professor at the University of California San Diego and expert in the history of children's literature, says that reading nursery rhymes to

The Communication Corner: Public Speaking Training

  Public Speaking Training by Rachel Archambault, BA Some people seem to be born to speak in front of a huge, daunting, terrifying, less-than-amused audience. Others, not so much. Luckily, for those who find public speaking to be a challenge, there are many sources available to help improve your skills. If you were to do an Internet search on “public speaking training”, you would find multiple sites listed that talk about how public speaking is a fear for many people. They all transition to say that public speaking can be improved with just some simple tips. I personally went from being terrified to speak in front of a group, to taking the reigns in any group project or debate just so I can speak the message we are trying to get across. What I found most helpful in changing my attitude towards public speaking was knowing my subject. I researched as much as I could on a topic and wrote down everything I should know. It no longer becomes MEMORIZING when you KNOW the information. I also learned to look at people’s foreheads instead of their eyes so it looks as though you are looking into their eyes, still engaging their interest. Many people also assume that writing everything down and reading off that sheet will help you communicate. People don’t want you to read to them. I recommend having a set of index cards with a subject written on it that you can talk about. This requires you to, again, know the subject so you can rattle off whatever information you are trying to get across. also gives some great tips to help gain speaking skills: Watch the master speakers on YouTube!

The Communication Corner: Walk Now For Autism Speaks

On Saturday, November 9, 2013, Pamela Rowe, MA, CCC-SLP, LLC participated in the 2013 Walk Now for Autism Speaks in Orlando, FL. Thousands of Central Floridians and vendors showed up to lend support, receive support and share their experiences regarding Autism all while strolling around picturesque Cranes Roost Park in Altamonte Springs, FL. Team Coordinator, Courtney Ziobro, BS, SLP-A, spearheaded the endeavor. Under her leadership, our Team raised hundreds of dollars. "At Pamela Rowe, Speech Therapy, we have many Patients with Autism. Getting involved with Autism Speaks was the perfect way to show our support for our Families and Community," Courtney explains. Autism Speaks is a national organization and was founded in February 2005 by Bob and Suzanne Wright, grandparents of a child with autism. Their longtime friend Bernie Marcus donated $25 million to help financially launch the organization. Since then, Autism Speaks has grown into the world's leading autism science and advocacy organization, dedicated to funding research into the causes, prevention, treatments and a cure for autism; increasing awareness of autism spectrum disorders; and advocating for the needs of individuals with autism and their families. Their website,, contains important information for Parents and Professionals regarding Autism. If you suspect your child or family member has Autism, please first discuss your concerns with his or her Pediatrician. As a Speech Therapy Practice, we provide quality Speech Therapy Treatment of Autism Spectrum Disorders. Feel free to contact our office at 407.271.4911 for more information or to schedule an evaluation.